FAQ

I cannot log in.

Verify your email address before logging in. Follow the URL in the verification email sent when you signed up.

I have not received the verification email.

Check your spam folder and allow messages from noreply@minnakikeru.com. You can log in with your provisional account to resend the email. If you still cannot find it, contact us with your email address.

I found a problem with a downloaded file or the information on the site.

Please let us know through the contact form.

I made a mistake and my remaining downloads are now zero.

Please contact us and describe what happened.

I want to close my account.

To close your account, contact us. Once your account is closed, you can no longer view or download your purchased music on the site.